Sonecare
For HMOs

Run every claim like it's already audited.

Preauths in minutes, adjudication at the line, denials with a code and a paper trail, and settlement inside the window the regulator actually set. Built for Nigerian HMOs, on the standards Nigerian HMOs answer to.

Capabilities

What HMO teams get on day one.

Live means shipped and in use inside the platform today. Roadmap items are named upfront so nothing on this page is aspirational.

Multi-tenant enrollment

Live

Bulk onboard employers, employees, and dependents. Assign plans, tier benefits, generate QR-linked digital ID cards.

Real-time preauthorization engine

Live

1-hour NHIA SLA baked in. Auto-escalates emergencies. Service-window-aware auth codes issued per benefit line.

Encounter verification

Live

6-step rule-based check (R41–R50) against eligibility, plan coverage, and medical necessity — before a claim ever exists.

Per-line claims adjudication

Live

Approve, deny, or adjust every claim line. Snapshotted ICD codes, benefit codes, and NHIA tariffs on each decision.

Configurable denial catalogues

Live

7 NHIA-aligned denial categories with per-org denial and adjustment codes. Soft-deactivate without losing history.

Denial + AR analytics

Live

Denial rate by category, provider, and time. AR aging reports. Clean-claim tracking. All computed at query time.

Claim appeals workflow

Roadmap

Versioned re-adjudication that honours the NHIA 30-day appeal window without overwriting the original decision.

Batch settlement + remittance advice

Roadmap

Generate remittance PDFs, reconcile payments, and track the 60-day settlement clock across cohorts of claims.

Regulator-facing exports

Roadmap

NHIA-format denial category exports and compliance reports, ready to hand over on request.

Compliance by design

Built to the NHIA spec, not adapted for it.

Every rule that matters lives inside the model, not in a compliance memo. The platform is the audit trail.

1-hour preauth SLA

Auto-escalated for emergencies

60-day settlement

AR aging tracked to the day

HCFA 12-diagnosis claims

Sequence-aware, standards-compliant

Immutable tariff snapshots

Decisions frozen against the version live at claim time

Per-org denial catalogues

7 NHIA-aligned categories, fully configurable

Regulator-ready exports

Audit trail regulators can actually consume

See it in a 20-minute demo

Ready to see what a claims platform built for Nigeria actually looks like?

Book a walkthrough for your HMO, hospital, or employer scheme. We'll show you the real product, on real data structures, in twenty minutes.